| The Stitchin' Rail - - - Order Information Thank you for viewing our website. If you wish to place an order, the most efficient method is to phone us at 480-398-5927 or email us with your request at www.thestitchinrail.com and let us know which items you are interested in and the specific colors, personalization and sizes if applicable and we can provide you with final cost and shipping fees. The Stitchin' Rail accepts most debit and credit cards, and Paypal. All client information is kept private and confidential. Please note: we do not consider any personalized order "placed" until it is paid for, and it will not be started until paid in full. Please allow 6-8 weeks when ordering, for your products to be made. We don't carry a lot of stock in our shop and we don't have a big production line, these items are personally hand made. Rush orders will be considered on an individual basis, but please remember, if you ask if we can do it in three weeks, that means you need to have your order paid right away so we can get started. Proofs will be provided, but an order must be "placed", prior to us providing specific artwork and drafts of your product. Returns - upon the rare occasion something does not meet a clients satisfaction we strive to replace or create the item to fulfill your expectations. If a refund is required it may be subject to a handling and stock fee. We are active horse owners and competitors and are always looking for new ideas and items so check our site often. Please feel free to contact us if you need more information michelle@thestitchinrail.com 480.398.5927 |
